FAQ's

NOTICE: The safety of our staff and customers is our top priority. DUE TO COVID-19 WE ARE CURRENTLY NOT DOING WALK-IN SELLING. YOU MUST SIGN UP TO SELL until further notice. SIGN UP TO SELL: HERE

Our Omaha location is OPEN every day 11-7. Our Denver location is OPEN every day 11-6. 

Please wear a mask and social distance.

$1 Sale IS HAPPENING EVERY SUNDAY 11-7 (at our Omaha location only.)

As a small-business we appreciate any and all support! Buy a gift card and shop online 24/7 at our Depop shop HERE and on our website HEREYou can also shop through our Instagram stories and highlights.

We're so happy you want to know more about our sustainable clothing store! You've got questions, we've got answers! Let's get started!

FAQ's:

"Where are you located?"

In Omaha, Nebraska at 5018 Underwood Avenue in the charming Dundee neighborhood.

In Denver, Colorado at 51 N. Broadway (in the former Buffalo Exchange space.)

"What are your hours?"

Omaha location: 11am-7pm every day! 

Denver location: 11am-6pm every day! 

"When were you founded?"

We started in 2008! We've are so thankful to our community and customers for our growth over the years! We're working on opening a new location in Denver, Colorado as we speak. 

"Who's the owner of Scout?"

The owner is Kelly Valentine. She's in the shop most days. If you'd ever like to say Hi, just come on by!

"What happens if I bring clothes and accessories into Scout to sell but Scout passes on them and I don't want to talk them back home?"

Your donation of unwanted clothing and shoes will help the local community in several ways!

Here's the break down:

1) Items first go to the weekly $1 SALE that happens every Sunday (The $1 Sale happens at the Omaha location only.)

2) Items that are unable to be sold are donated to a local nonprofit.  

If you would like more information about your donation or for fundraising options through Scout, contact Kelly at kelly@scoutdrygoods.com

"Do I need an appointment to bring items into sell at Scout?"

YES, until further notice. You can sign up for your appointment HERE.

"So, like, what do you guys buy?"

We are interested in buying high-quality, on trend items. The items can be vintage or not vintage. We do our best to make selling at Scout fast and super easy.

"How is Scout different from consignment?"

At Scout, we want to make your life as easy as possible. So we buy items from customers outright. That means that we give you store credit or cash (your choice!) on the spot!

"Let's be real, the items I brought into sell are awesome. Why in the world didn't you buy any of them??!"

We promise we don't want to hurt your feelings!! We know it can be confusing when we don't accept items that you think we should. We totally get that!

The absolute, MOST COMMON reason we have to turn down items for the shop is simply because of "condition" issues.

We would LOVE to accept every single thing people bring in but, here's the thing, because we are (thankfully!) one of Omaha's most-loved clothing stores we have so many people selling us amazing clothes! This is a good thing because it means when you come in to buy clothes and accessories you're getting the best-of-the-best! But! It can be a bummer when you're selling TO US, because we simply can't take everything! We just don't have the space! That means that when it comes down to it, we can only buy items that are in SUPER EXCELLENT condition! 

The other reasons we wouldn't be able to accept items (even if they are new-with-tags) is because of things like: similar items not selling well in the shop in the past, already having too many in stock, the item is not currently fashionable, or, it may simply be out of season.

We hope you understand that if we don't take some/all of your items it is not personal and we still love you! 

"What's the deal with the Sunday $1 Sale??? Is EVERYTHING in the shop $1???

The $1 Sale is one of our most popular events! We hold the $1 on Sundays at our Omaha location only.

Not EVERYTHING in the shop is $1. We put out TONS of containers that hold the $1 Sale items.

Every week, we put out completely different items so there are no guarantees on what you'll find! It's a true treasure hunt! :)

As space becomes available, we're often able to add items to the $1 Sale  throughout the day!

If you love the thrill of the hunt, then the $1 Sale is for you!  

After the $1 Sale anything left over gets donated to a local not-for-profit. Right now Scout donates to the St.Vincent DePaul.

"Do I need to bring my items in on hangers?"

No, it's actually much easier to look through items when they are simply folded or laying flat on top of one another. 

"Do you buy jewelry?"

Yes! Jewelry, shoes, bags and other accessories for ladies and gents are great items to sell.

"How long will it take for you to look through my items?"

We've gotten pretty good at this so it usually only takes between 10-15 minutes! Then you'll get cash or store credit for any items we can take for the shop.

Make your selling appointment HERE.

"How did you come up with your name?"

We're named after the curious and personality-filled little girl in Harper Lee's book, To Kill a Mockingbird. Scout is also a very appropriate word for the hunting and gathering used to find amazing clothes and accessories to add to your wardrobe.

The "Dry Goods and Trade" part of our name comes from the time when clothes used to be more commonly known as "dry goods" and "trade" is because we buy-sell-trade!

"I love you Scout. Will you marry me?"

Sorry, we're strictly in the clothes business and, besides, we're not really the marrying type anyway. Thanks for the offer though!;) 

We hoped these answers to our most frequently asked questions was helpful! If you still have more questions simply send us an email or stop by the store to chat.  

We are where to sell used clothing in Omaha, Nebraska. Come on by our shop at 5018 Underwood Ave, Omaha NE 68132 (in the Dundee neighborhood.) And, in Denver, Colorado we are at 51 N. Broadway. We'd love to see you! 

Yours in sustainable living, 

xo, The Scout Team