FAQ's

We're so happy you want to know more about our sustainable clothing store! You've got questions, we've got answers! Let's get started!

FAQ's:

"Where are you located?"

In Omaha, Nebraska there are a few brick & mortar locations:

DUNDEE: 5018 Underwood Avenue #102 in the charming and historic Dundee neighborhood of Omaha.

Dundee LOCATION CLOSING OCT. 31!, CLOSED MON + TUES

LITTLE BOHEMIA: "Scout on 13th" 1404 S 13th St. in the artsy "Little Bo" neighborhood of Omaha. Next door to popular restaurant, Fizzy's and across the street from popular bar, Tiny House. Come explore Little Bo, there's a lot of personality and small shops in this part of town.

BRASS ARMADILLO: 10666 Sapp Brothers Dr. (Between Omaha & Lincoln, NE)

In Denver, Colorado there is 1 Scout location in the South Broadway/Baker District of Central Denver. Scout Dry Goods Denver took over the former Buffalo Exchange Colorado location and opened Jan. 2, 2021 with Kelly Valentine leading the venture.

Scout Denver boosts an impressive 5,000 sq ft sales floor, 15 dressing rooms, an entire BUY ROOM and lots of interesting things to look - see if you can spot the airplane wings...The huge, constantly revolving, sustainable inventory at an afforadable price is just icing on the fashion cake:)

"What are your hours?"

Omaha Dundee location: WED - SUN: 11am-7pm

Omaha Little Bo location: Thursday-Sunday 12n-6pm

Denver: Daily 11-7, watch our instagram @scoutdrygoodsdenver 

Our booth within the Brass Armadillo is open daily 9am-9pm.

Will you accept Buffalo Exchange store credit?

Scout is a totally different company, but we're trying to make this transition as easy as possible for our Colorado customers. Buffalo Exchange Colorado store credit will be honored at Scout Colorado through 2021 and will then expire.

"When were you founded?"

We were founded in 2007, and opened our doors in Jan. of 2008. in Omaha, NE. We've are so thankful to our community and customers for our growth over the years!

"Who's the owner of Scout?"

The owner is Kelly Valentine. She's in the shop most days. If you'd ever like to say Hi, just come on by! 

kelly valentine in front of original scout location in omaha ne

 

"What happens if I bring clothes and accessories into Scout to sell but Scout passes on them and I don't want to talk them back home?"

Your donation of unwanted clothing and shoes will help the local community in several ways!

Here's the break down:

1) Items first go to the weekly $1 SALE that happens every Sunday (The $1 Sale happens at the Omaha location only. Check in store in Denver, for the next one!

2) Items that are unable to be sold are donated to a local nonprofit.  

If you would like more information about your donation or for fundraising options through Scout, contact Kelly at kelly@scoutdrygoods.com

"Do I need an appointment to bring items into sell at Scout?"

YES, guarantee your selling date and time by grabbing a spot to sell appointment HERE. We're working towards doing more walk-in selling soon. Keep an eye on our instagram for th emost current information.

DENVER: Walk-ins welcome every day starting at 11am! 30 clean, cool items max and 1st come, 1st served. Walkins fill quickly so please arrive as early as possible.

OMAHA: Walk-ins welcome every Wednesday-Saturday 12-5pm, 30 clean, cool items max/2 totes.

"So, like, what do you guys buy?"

We are interested in buying adult sized, quality, on-trend items for any gender. The items can be vintage or not vintage. We do our best to make selling at Scout fast and super easy!

"How is Scout different from consignment?"

At Scout, we want to make your life as easy as possible. So we buy items from customers outright. That means that we give you store credit or cash (your choice!) on the spot!

"Let's be real, the items I brought into sell are awesome. Why in the world didn't you buy any of them??!"

We promise we don't want to hurt your feelings!! We know it can be confusing when we don't accept items that you think we should. We totally get that!

The absolute, MOST COMMON reason we have to turn down items for the shop is simply because of "condition" issues.

We would LOVE to accept every single thing people bring in but, here's the thing, because we are (thankfully!) one of Omaha's most-loved clothing stores we have so many people selling us amazing clothes! This is a good thing because it means when you come in to buy clothes and accessories you're getting the best-of-the-best! But! It can be a bummer when you're selling TO US, because we simply can't take everything! We just don't have the space! That means that when it comes down to it, we can only buy items that are in SUPER EXCELLENT condition! 

The other reasons we wouldn't be able to accept items (even if they are new-with-tags) is because of things like: similar items not selling well in the shop in the past, already having too many in stock, the item is not currently fashionable, or, it may simply be out of season.

We hope you understand that if we don't take some/all of your items it is not personal and we still love you! 

"What's the deal with the Sunday $1 Sale??? Is EVERYTHING in the shop $1???

The $1 Sale is one of our most popular events! We hold the $1 on Sundays at our Omaha Dundee location only. Follow our Denver instagram so find out when the next $1 Sale in Denver will be! We're trying to do them about once per quarter in Denver @scoutdrygoodsdenver

Not EVERYTHING in the shop is $1. We put out TONS of bins that hold the $1 Sale items.

Every week, we put out completely different items so there are no guarantees on what you'll find! It's a true treasure hunt! :)

As space becomes available, we're often able to add items to the $1 Sale  throughout the day!

If you love the thrill of the hunt, then the $1 Sale is for you!  

After the $1 Sale anything left over gets donated to a local not-for-profit. Right now Scout in Omaha donates to the St.Vincent DePaul and Scout in Denver donates to Youth Org, Stout Street.

"Do I need to bring my items in on hangers?"

NO, it's actually much easier to look through items when they are simply folded or laying flat on top of one another. 

"Do you buy jewelry?"

Yes! Jewelry, shoes, bags and other accessories for anyone are great items to sell.

"How long will it take for you to look through my items?"

We've gotten pretty good at this so it usually only takes between 10-15 minutes, sometimes longer if items are higher end or from categories we don't see often. Once we review your items, you'll get cash or store credit for any items we can take for the shop.

Make your selling appointment HERE or check our walk in selling times on the Sell At Scout page.

"What has Scout achieved over the years?"

As a small, woman-owned business, we take great pride in providing jobs for our community, employing hundreds of amazing people since we first opened our doors in 2008.

It's because of our customers, supporters, and staff that we've had the success we've had over the years. From 2010 to the present, we've been voted 1st Place "Best Clothing Consignment Shop" in Omaha Magazine's Best of Omaha rankings. In 2020 we were named the "Best Women's Clothing Store" by The Reader. 2012 was the year we were honored to earn the title Champion of Small Business/Nebraska Small Business of the Year. In 2012 we were awarded "40 Under 40" by the Midlands Business Journal. KETV's named Scout Dry Goods & Trade the A-List Winner for Best Resale/Vintage Shop Omaha in 2011. And, we were "Best of the Big O" Readers Choice "Best Consignment Shop" by The Reader in 2009.

We've created the positive impact on the Earth that we set out to accomplish at the start of Scout Dry Goods & Trade. We've saved (and continue to save!) billions of items from the landfills by giving them another life with new owners. And, we support charities by donating countless van-fulls of clothing, shoes, hats, and bags to those most in need. In Omaha, we provide items to St.Vincent DePaul and Youth Org, Stout Street in Denver. 

"How did you come up with your name?"

We're named after the curious and personality-filled little girl in Harper Lee's book, To Kill a Mockingbird. Scout is also a very appropriate word for the hunting and gathering used to find amazing clothes and accessories to add to your wardrobe.

The "Dry Goods and Trade" part of our name comes from the time when clothes used to be more commonly known as "dry goods" and "trade" is because we buy-sell-trade!

Come see us!

We hope these answers to our most frequently asked questions was helpful! If you still have more questions simply send us an email or stop by the store to chat.  

We are where to sell used clothing in Omaha and Denver! Come on by our shops at 5018 Underwood Ave, Omaha NE 68132 (in the Dundee neighborhood.) In Little Bo at 1404 S 13th St. in Omaha, Brass Armadillo Omaha Antique Mall open daily 9a-9p AND in Denver, Colorado we are at 51 N. Broadway.

We'd love to see you! 

Yours in sustainable living, 

xo, The Scout Team