Unworn, unused items with tags attached and receipt present may be exchanged for store credit only within 7 days from purchase date in store. Online purchase exchanges must be initiated within 7 days of purchase delivery.
All sale items are final sale.
Customer is responsible for paying all shipping costs associated with exchanging or returning an item. Shipping costs are always non-refundable. We do not guarantee that we will receive your package. Please use tracking and/or insurance if you have any concerns about shipping your package.
To ensure your item is well suited for you, please double-check and compare the listing size and your own size to get the best fit. If you are unsure and have a question about the size or appearance of an item, contact us and we will gladly send you more information about the item. It is important to us that you love your Scout purchase!
Most items on ilovescout.com are recycled and please remember that vintage is at least 20+ years old. It's used and never as perfect as brand new, so just to be safe expect that your item will show some wear. They may not be 100% free of minor defects, as they have been loved already.
If you have any other questions or concerns, please email us before purchasing at email@example.com. We truly want you to be thrilled with your purchase from Scout!
Yours in sustainable living,
xo, The Scout Team